Piaget provides the best in products and services. To achieve this, we focus on the following values:
SHOWING OUR CLIENTS RESPECT AND FAIRNESS
Clients and potential clients deserve to be treated without any discrimination based on age, race, gender, color, religion, social status or appearance. Piaget is committed to delivering added value and will not take advantage of clients. We apply fair pricing policies all over the world.
PROVIDING OUR CLIENTS WITH EXCELLENT CREATIONS AND HIGH-END SERVICES THROUGHOUT THEIR LIFETIME
Piaget designs and manufactures high-quality, long-lasting watches and jewelry that meet applicable regulations on health and safety. We work to prevent and combat counterfeit and grey market products. We provide maintenance, repair and restoration services to preserve the value of our clients' products throughout their entire lifespan.
COMMUNICATING IN AN HONEST AND CLEAR WAY
We exchange with clients whenever possible in their own language on all channels. We provide them with accurate and understandable information. We also reply to all questions, address every complaint and ensure adequate organization and staff training to allow us to continue to do so. We also refrain from invasive CRM practices.
ENSURING THE CONFIDENTIALITY OF OUR CLIENTS' PERSONAL DATA
Before, during and after a sale, clients entrust Piaget with personal information. We do not use or distribute personal data without the prior formal approval of the client. We strive to keep information confidential by taking appropriate measures internally and with providers. Suppliers with access to client data are required to keep them confidential. Clients are entitled to access, modify and remove their data.
A CAREFULLY SELECTED OFFICIAL NETWORK
Piaget selects only the best possible points of sale to be Piaget official retailers after they have been checked through a KYC (Know Your Customer) procedure.
Only official retailers who have demonstrated the proper skills and expertise are authorized to sell authentic Piaget watches and jewelry and deliver the level of service our clients expect.
Prix Romand Piaget Awards 2017 Best Designer & Best Jeweler
Last year, Piaget has decided to expand its award for Best Jeweller and Best Designer to all schools in French Switzerland.
Piaget sponsors the BJOP Bachelor Design Bijou
Piaget supported the second graduating class of the Bachelor Design Bijou from l’École Privée de la Bijouterie-Joaillerie - BJOP in Paris on July 4th 2017.
Movie Raft Altiplano
Since its establishment in 2011, Piaget has supported in partnership with the Hospitals of Geneva (HUG), the telemedicine project Raft Altiplano.
Partnership with HEAD - Piaget Young Talents prizes 2017
Piaget and the Geneva Institute of Art and Design reward students for their work.
The Piaget Scientific Award
Piaget and the EPFL reward innovation with the Piaget Scienific Award